Jingbo Hou is an Assistant Professor in the Department of Information Systems & Analytics at Santa Clara University’s Leavey School of Business. His research focuses on enhancing the comprehension of the business and societal implications associated with emerging digital technologies, spanning both micro and macro levels. At the micro level, his investigation aims to mitigate information asymmetries and enhance matching efficiencies within diverse online two-sided platforms, including online labor markets, data-sharing platforms, and crowdsourcing communities. On the macro level, his interests extend to investigating the favorable societal impacts stemming from Information Technology, encompassing areas like GenAI adoption, telework adaptation, and social media usage. His work has been accepted for publication in Information Systems Research and Production and Operations Management.