COVID-19 Information and Resources

• Tips for Managing Remote Workers
  
• COVID-19: Supporting Your Employees (Concern)
• Make Telework Work for Your Team (Concern EAP)
• Successful Teleworking - Staying Safe and Staying Connected (Concern EAP)
• Management Coaching - contact Shirley Mata at smmata@scu.edu or 408-554-6990
• A Guide to Managing Your (Newly) Remote Workers (Harvard Business Review)
• 5 Tips to Better Engage Your Remote Employees Today  (Inc.com)
• Ideas for Creating a Sense of Culture, Community Amid Social Distancing and Work-From-Home Mandates (Zoom)
• What it Takes to Run a Great Virtual Meeting (Harvard Business Review)

Supervisor Support- Technology Tools for Managers (NEW 08/21/2020)

Weekly Status Report Template

• Employee Assistance Program - Concern: 1-800-344-4222 or employees.concernhealth.com - company code: scueap
• Health Advocate - 1.866.695.8622. Register online to access services: HealthAdvocate.com/members
• SCU’s Benefits Information Guide 2021 - important contacts are located on page 29
• Fidelity and TIAA - For information about retirement please visit SCU's portal.
• Benefits-related Updates due to COVID-19 (Coronavirus) - visit SCU's Benefits page

Retirement vendors resources:
Both of our retirement vendors, Fidelity and TIAA, are available to assist employees with retirement-related questions. They can provide assistance with:

• Quick and easy access to your plan, balances, and account information
• Timely updates to help you navigate any legislative relief that may be coming your way
• Other information and helpful resources on topics such as managing both stress and your budget through a crisis, replacing lost income, and understanding market cycles and emotions

Fidelity resources can be accessed via their Fidelity at Work website or by phone: 1-800-343-0860
TIAA resources can be accessed here or by phone:  1-800-842-2776

SCU Provided Resources
Employee emergency loan program: The Employee Emergency Loan Program (EELP) is available for benefit eligible employees. The loan program is meant to provide assistance to employees who find themselves facing a financial emergency. For additional information and eligibility requirements, refer to the Employee Emergency Loan Application.

Related Information and Resources:

• How to handle the ups and downs of the market

• Bright Horizons - 877-BH-CARES (242-2737) username: SantaClara password: backup12
• Health and Safety Resources for Families, Learning at Home Resources, Educational Apps, other Parent Resources

• Keep a regular routine - wake up, get dressed, have breakfast, work, take breaks, etc…  
• Remember to take lunch and breaks - step away from work and your computer
• Have a designated place for working, set up your computer, phone, printer, and supplies - Log in and get ready for the day.
• Check out the SCU - DIY Working Well from Home guide for ideas on DIY ergonomics you can use to create a comfortable work environment.
• Learn to use Zoom (video, screen share, mute, etc) - practice before your first meeting
• Have Zoom meetings with your colleagues (turn video on!)
• Avoid back-to-back meetings in blocks longer than 2.5 hours; if a meeting is longer than 2 hours, schedule in a 10-minute break to increase focus and productivity.
• Put in your calendar time to do "active pauses" including stretching, going for a short walk, doing some yoga poses or even a 5 min meditation
• Sometimes, it’s ok to not be in video…this will allow you to stand and move around your workspace during calls
• If using video conferencing, turn your video only when you're ready to be seen.  Check your backdrop so that others don't get focused on checking out what is behind you.

Suggested Articles:

• Ideas for Creating a Sense of Culture, Community Amid Social Distancing and Work-From-Home Mandates
• Telecommuting Success
• Tips for Managing Remote Workers
• Leadership Resiliency: Handling Stress, Uncertainty, and Setbacks
• Working Remotely in Uncertain Times

Santa Clara University's Information Services' Technology for Working Remotely page is the best place to find information on the technology tools and systems employees use on campus as well as off-campus while working remotely.

As we navigate the remote work options, there are things we can do to keep ourselves and others productive and engaged. Below are links to articles we hope you and your team will find helpful. 

A Guide to Managing Your (Newly) Remote Workers

What it Takes to Run a Great Virtual Meeting

5 Tips to Better Engage Your Remote Employees Today

Staying Engaged While Working Remotely

Ideas for Creating a Sense of Culture, Community Amid Social Distancing and Work-From-Home Mandates

Rapid antigen tests are available in various locations on campus. Information on the on-campus test location is available on the SCU Testing site.

Benefit-eligible employees have access to COVID-19 testing through their medical provider.  For testing information provided by healthcare providers, employees are encouraged to contact their healthcare insurance provider to confirm coverage and applicable co-payment levels.

Employees must report a positive COVID-19 test here. Employees are also encouraged to inform their managers of off-site positive results and contact HR to obtain related information and resources. Employees also must follow the isolation protocols before returning to campus.

General information on reported cases and potential workplace exposure to COVID-19 is available on the SCU COVID-19 Dashboard.

If you have been exposed to COVID-19:

• Test within 3-5 days after your last exposure.
• Wear a mask for 10 days after your last exposure. 
• If symptoms develop, stay home and take a COVID test 24 hours after symptoms start.

In some cases and depending on the circumstances, employees who are not able to work due to COVID-19 related circumstances may be eligible to receive compensation and or short-term leave payments. 

Employees who are not able to work due to COVID- are encouraged to contact Indu Ahluwalia at iahluwalia@scu.edu to obtain more information.