OnGuard will run a health check on your system and show either a "healthy" or an "unhealthy" result on your machine. If unhealthy, a message will display cause and remediation information. You will have limited wireless access to resolve your issue. In some cases, OnGuard will attempt to remedy the issue for you, but you may need to manually address it. You can then re-run the health check to become "healthy" again.
The OnGuard installer is available for Windows, macOS, and Linux on-campus only at the OnGuard download page: https://www.scu.edu/onguard
OnGuard will not change to "healthy" or "unhealthy" until you are connected to eduroam on-campus. For information on how to check your computer is up-to-date, please visit this page.
Please click on your OS below for more specific install information.
Windows
- Download the ClearPass OnGuard Installer - Windows on-campus.
- Double-click the executable file to open it.
- Click through the installer prompts. Accept the end user license agreement by checking the "" box and then clicking "."
- After installing, a window will pop up letting you know that the installation has finished. Check the box for "," and then click "."
- The ClearPass OnGuard window will appear, showing that it is collecting the health information about your machine.
- When the health check is completed, you will see a message indicating whether your system is healthy or unhealthy.
macOS
- Download the ClearPass OnGuard Installer - macOS on-campus.
- Double-click the
.dmgfile to open it, and then double-click the icon. -
Note #1 for macOS 12 Monterey and macOS 13 Ventura Users: After double-clicking the DMG file, you will need to open Finder and find the DMG listed as a drive under Locations like a USB drive may look. You will need to double-click that Location to then double-click the PKG file to proceed with installation.
Note #2: If you receive an error message indicating the file can't be opened because it is from an unidentified developer, follow the steps in About the application firewall before continuing. - When the installer opens, click .
Note #3: Newer Apple computers may have a prompt for you to install a program called Rosetta that will allow your machine to run programs intended for Intel-powered Apple computers. It is safe to click "Install" to continue with installation. For more information regarding Rosetta, please visit Apple's site.
- Accept the end user license agreement by clicking .
- If you are prompted for your computer's username and password, enter your credentials. Click .
- A window will pop up to let you know when the installation has finished. Click .
- The ClearPass OnGuard window will appear, showing that it is collecting the health information about your machine.
- When the health check is completed, you will see a message indicating whether your system is healthy or unhealthy.
Linux
Download the ClearPass OnGuard Installer - Ubuntu or ClearPass OnGuard Installer - CentOS/RHEL as needed on-campus.
Follow general information for your Linux distribution on proceeding with installing 3rd-party applications. Once installed, you should see a ClearPass OnGuard pop-up window indicating if your machine is healthy or unhealthy.
For information on how to reinstall OnGuard, please click on your OS below.
If you need to reinstall OnGuard for any reason, please take the following steps:
- Click anywhere on your desktop to refocus your cursor. Click Go in the top-left of your menu bar and select Applications.
- Open the Aruba Networks folder.
-
Launch the Uninstaller file.
- Click Yes to proceed and enter your local computer password.
- Reboot your machine.
- Once logged back into your computer, follow the Install section above and start by downloading the latest OnGuard version from https://www.scu.edu/onguard.
If you need to reinstall OnGuard for any reason, please follow these steps.
- Click on the Windows Start button or the Search icon and type in "Add or Remove Programs." Click on the top result.
- In the software search bar, type "ClearPass OnGuard." Click on the top result and select Uninstall. You'll be prompted to confirm you want to Uninstall.
- A window will pop-up asking "Do you want to allow this app to make changes to your device?" Click Yes.
- A window will pop up asking if you're sure you want to completely remove ClearPass OnGuard. Click Yes.
- Once the uninstallation is done, click Close.
- Reboot your computer.
Once logged back into your computer, follow the Install section above and start by downloading the latest OnGuard version from https://www.scu.edu/onguard.
